Your courts are booked.
Do you know who's leaving?
Rally turns raw Playtomic bookings into member intelligence — automatically scoring every player, flagging the ones about to churn, and helping you win them back before they're gone.
Playtomic shows you bookings.
Not relationships.
A calendar full of reservations tells you nothing about which members are thriving, drifting, or already halfway out the door. Rally closes that gap.
Booking data alone
- × A list of reservations with no sense of who's loyal or lapsing
- × Regulars quietly stop coming — and you find out months later
- × "Marketing" means blasting everyone the same email
- × No read on court demand, revenue mix, or member value
Rally on top of it
- ✓ Every member scored and sorted into an actionable segment
- ✓ Automatic alerts the moment a high-value player starts slipping
- ✓ Targeted campaigns aimed at exactly the right segment
- ✓ Court, revenue & churn analytics in one owner dashboard
From Playtomic to action in four steps
Connect once. Rally keeps your member intelligence fresh on every sync.
Link your venue
Add your Playtomic credentials once. Rally verifies them securely and stores them encrypted per club.
Import automatically
Bookings, players and participants pull in on a rate-limit-aware schedule — every sync logged and traceable.
Score with RFM
Each member is ranked on Recency, Frequency & Monetary value and dropped into one of 11 segments.
Retain & grow
Respond with alerts and targeted campaigns, then watch segments move window over window.
Every member, in the right bucket
Rally sorts your whole membership across a spectrum from your most valuable champions to lapsed players worth recovering — and tells you what to do with each.
One platform for the whole member lifecycle
From the first booking to a win-back campaign — every tool a club needs to turn play into loyalty.
Playtomic Sync
Connect your venue and Rally pulls bookings, players and participants automatically — incremental, rate-limit-aware, with a full sync log.
RFM Segmentation
Recency, Frequency & Monetary scoring sorts every member into 11 actionable segments across a 30, 60 or 90-day window.
Churn & At-Risk Alerts
Get flagged the instant a Champion, Loyal or Cannot-Lose member drifts toward At Risk, About to Sleep or Hibernating.
Segment Movement
Every transition between segments, tracked over time. See who's climbing, who's fading, and the net flow of your base.
Court Utilization Heatmap
See exactly when your courts fill and when they sit empty, by day and hour — so you can price and program around real demand.
Revenue Analytics
Revenue trends over time and broken down by segment, so you know which members actually drive your bottom line.
Player CRM & Connections
A full profile for every player — history, RFM score and segment — plus the connection graph of who plays with whom.
Bookings Explorer
Browse and drill into every booking and its participants, synced straight from your Playtomic venue.
Owner Dashboard
KPIs, revenue chart, live segment distribution and at-risk alerts — the whole club at a glance the second you log in.
Plus multi-club support & role-based access — run every venue you operate from one account.
Turn a segment into a send
Build a campaign from a reusable template, point it at the exact segment that needs it, and track every recipient. Win back your At Risk players, reward your Champions, onboard your New Customers.
We've kept your court warm 🎾
It's been a while, Alex. Here's 2 free off-peak hours to get your padel crew back on court this week.
Book your comeback →Stop losing members
you never knew were leaving.
Connect your Playtomic venue and see your club's member intelligence in minutes.